Terms & Conditions

  • Terms and Conditions

    Welcome to NoarusRainbowLand! These Terms and Conditions (“Terms”) govern your access to and use of our website (“Site”) and services (“Services”), including purchasing products and accessing content. By accessing or using the Site, you agree to comply with and be bound by these Terms. Please read them carefully. If you do not agree to these Terms, do not use our Site or Services.

    1. Acceptance of Terms

    By using the Site or Services, you confirm that you:

    • Are at least the age of majority in your jurisdiction.

    • Have the legal capacity to agree to and comply with these Terms.

    • Will use the Site in compliance with all applicable laws, regulations, and these Terms.

    NoarusRainbowLand reserves the right to deny access to the Site or Services to any user at our sole discretion.

    2. Ownership of Content

    All content on this Site, including but not limited to designs, logos, text, graphics, images, and other materials, is the intellectual property of NoarusRainbowLand and is protected under applicable copyright, trademark, and intellectual property laws. Unauthorized use, reproduction, or modification of any content is strictly prohibited. Legal action will be taken against violations.

    3. User Accounts

    To access certain features of the Site, you may be required to create an account. By creating an account, you agree to:

    • Provide accurate and complete information.

    • Keep your account credentials confidential.

    • Notify us immediately of unauthorized use or security breaches.

    We reserve the right to suspend or terminate accounts without notice for violations of these Terms, fraudulent activity, or misuse.

    4. Product Information and Orders

    Accuracy

    We strive for accuracy in product descriptions, pricing, and availability. However, errors may occur. We reserve the right to:

    • Correct inaccuracies at any time.

    • Cancel orders affected by pricing or availability errors without notice.

    Orders

    All orders are subject to acceptance, payment verification, and product availability. We may cancel orders at our discretion, including for:

    • Fraudulent activity.

    • Misuse of promotional codes or discounts.

    • Breaches of these Terms.

    Customs and Duties

    International orders may incur customs duties, taxes, or fees imposed by your country. These charges are your responsibility and are non-refundable.

    5. Payments and Pricing

    • Payments are processed securely through trusted gateways.

    • Prices are displayed in [EUR/USD] and may exclude shipping, taxes, or duties unless otherwise specified.

    • We reserve the right to modify prices, promotions, or discounts without prior notice.

    6. Shipping and Delivery

    Processing and Delivery Times

    • Orders are processed within [5] business days. Delivery times vary by destination and shipping method.

    • Delivery estimates are not guaranteed and are subject to third-party carrier delays.

    Risk and Responsibility

    • Once an order is shipped, NoarusRainbowLand is not liable for delays, lost packages, or damages caused by third-party carriers.

    • Tracking information will be provided where applicable.

    7. Returns, Refunds, and Exchanges

    General Policy

    • Returns and exchanges are accepted only for defective products, within [30] days of delivery.

    • Products must be unused, undamaged, and in their original packaging.

    Exclusions

    • Custom-made or personalized items are strictly non-refundable unless defective.

    Process

    • To initiate a return, contact us at noarusrainbowland@gmail.com. Refunds will be processed to the original payment method upon inspection of the returned item.

    Non-Refundable Items

    • Returns for reasons such as “change of mind” or failure to read product descriptions are not eligible.

    8. Limitation of Liability

    To the maximum extent permitted by law, NoarusRainbowLand:

    • Is not liable for indirect, incidental, or consequential damages arising from your use of the Site or Services.

    • Disclaims all warranties, express or implied, related to the Site, including but not limited to fitness for a particular purpose.

    Your sole remedy for dissatisfaction with the Site or Services is to discontinue use.

    9. Privacy

    Your use of the Site is subject to our Privacy Policy. By using the Site, you consent to the collection, use, and processing of your data as outlined in the policy.

    10. Modification of Terms

    We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting. Your continued use of the Site constitutes acceptance of the revised Terms.

    11. Governing Law and Disputes

    These Terms are governed by the laws of [Your Country/State]. Any disputes arising from these Terms or your use of the Site shall be resolved exclusively in the courts of [Your Location]. You waive any objections to the jurisdiction or venue of such courts.

    12. Prohibited Activities

    You agree not to:

    • Use the Site for any unlawful or unauthorized purpose.

    • Interfere with or disrupt the Site’s functionality.

    • Post misleading, defamatory, or infringing content.

    Violation of these prohibitions may result in legal action and account termination.

    13. Contact Us

    For any questions, concerns, or assistance, contact us at:

    Email:noarusrainbowland@gmail.com

    Thank you for choosing NoarusRainbowLand. We appreciate your trust and look forward to bringing magic to your life! ✨

  • NoarusRainbowLand: Your Rights and Our Policies

    At NoarusRainbowLand, we value transparency and your trust. Below are our policies regarding your rights as a customer, including returns, refunds, and other important terms. Please read carefully to ensure a smooth shopping experience.

    1. Your Right to Return (14-Day Withdrawal Period)

    As a customer, you have the right to return most products within 14 days of receiving them. This is your “right of withdrawal,” and it allows you to return eligible items without providing a reason.

    • The 14-day period begins the day you receive your item(s).

    • If you are not informed of your right to withdraw, the return period is extended to one year.

    Exceptions to the Right of Return

    Certain items are not eligible for returns under EU and UK law. These include:

    • Custom-made or personalized items.

    • Digital products or downloads once delivered.

    • Perishable goods.

    • Sealed hygiene items (such as cosmetics or bedding) if the seal is broken.

    For such products, we will clearly indicate their non-returnable status at the time of purchase. If this information is not provided, these items may still be eligible for return.

    2. How to Cancel or Return Your Order

    If you wish to return an item, you can contact us via email or by using our Model Withdrawal Form (see below). You are not obliged to use this form, but it is available for your convenience.

    Model Withdrawal Form

    To: NoarusRainbowLand

    Email: noarusrainbowland@gmail.com

    Subject: Order Cancellation

    I hereby notify you of my intention to withdraw from the purchase of the following items:

    • Product(s): [Specify product names]

    • Order Date: [Insert date]

    • Delivery Date: [Insert date]

    • Order Number: [Insert order number]

    Name: [Your Full Name]

    Address: [Your Address]

    Date: [Today’s Date]

    3. Refund and Return Conditions

    Eligible Products

    To qualify for a refund or return:

    • The item must be returned in unused condition and in its original packaging.

    • Items must be returned within 14 days of notifying us of your decision to return.

    Refund Process

    • Refunds will be issued within 14 days of receiving the returned item or proof of return.

    • Refunds include the purchase price and standard delivery cost. (Upgraded delivery costs, such as express shipping, will not be refunded.)

    4. Items That Cannot Be Returned

    The following items are non-returnable unless defective:

    • Custom-made or personalized products.

    • Digital downloads or software after delivery.

    • Perishable goods.

    • Hygiene items with broken seals (e.g., bedding or cosmetics).

    We clearly identify these exceptions during the checkout process.

    5. Pricing and Fees

    Product Prices

    All product prices are listed in [EUR] and include applicable taxes, unless otherwise noted.

    Customs and Duties

    If you are ordering internationally, your country may impose additional customs duties, taxes, or fees. These charges are your responsibility and will not be refunded.

    6. Shipping and Delivery

    Processing and Delivery Times

    • Orders are processed within 5 business days.

    • Delivery times vary depending on your location and chosen shipping method.

    Tracking

    We provide tracking information whenever possible. However, once the package is shipped, we are not responsible for delays caused by third-party carriers.

    7. Dispute Resolution

    If you have concerns or disputes regarding your purchase, you can seek resolution through the EU Online Dispute Resolution Platform:

    https://ec.europa.eu/consumers/odr

    8. Important Notes

    1. All refunds and returns are processed in accordance with EU and UK distance selling regulations.

    2. Refunds will be issued to the original payment method only.

    3. For international orders, customs fees are the buyer’s responsibility.

    4. Non-refundable items will be clearly marked during the checkout process.

    Thank you for shopping with NoarusRainbowLand! Your satisfaction means the world to us. If you have any questions, please contact us at noarusrainbowland@gmail.com.

  • Disclaimer

    The content, products, and services available on NoarusRainbowLand (“we,” “our,” or “us”) are provided for informational and commercial purposes only. By accessing or using our website (“Site”), you agree to the following terms outlined in this disclaimer. If you do not agree, please refrain from using our Site.

    1. Product Information

    • All product descriptions, images, and prices on our Site are accurate to the best of our knowledge. However, slight variations may occur due to differences in display settings or manufacturing processes.

    • Custom-made products are crafted based on the specifications provided by the customer. Once an order is confirmed, these items are non-refundable unless defective, as stated in our return policy.

    2. Content Disclaimer

    • The content on this Site, including blog posts, tutorials, and guides, is provided for informational purposes only and may not be applicable to all situations.

    • We strive to ensure that all information is accurate and up-to-date; however, we do not guarantee the completeness, reliability, or suitability of the content for your specific needs.

    3. Liability Disclaimer

    • NoarusRainbowLand is not responsible for any indirect, incidental, or consequential damages arising from the use of our Site, products, or services.

    • By purchasing or using our products, you accept full responsibility for their proper use and agree to hold us harmless from any claims arising from misuse or unforeseen consequences.

    4. Intellectual Property

    • All content, including images, logos, designs, and text, is the intellectual property of NoarusRainbowLand and may not be used, copied, or redistributed without prior written permission.

    5. External Links

    • Our Site may contain links to external websites for informational or promotional purposes. NoarusRainbowLand is not responsible for the content, accuracy, or practices of third-party websites. Use of such links is at your own risk.

    6. Regulatory Compliance

    • All policies, including refunds, returns, and privacy practices, comply with applicable EU, UK, and international laws. Specific rules regarding custom and digital products are clearly stated on our Site.

    7. Custom and International Orders

    • International customers are responsible for any additional customs duties, taxes, or fees imposed by their respective countries. These charges are not included in the product or shipping price.

    • We provide no guarantees regarding shipping delays or customs processing times for international orders.

    8. Changes to this Disclaimer

    • NoarusRainbowLand reserves the right to update this disclaimer at any time. Changes will be effective immediately upon posting to this page. We recommend reviewing this page periodically to stay informed.

    If you have any questions or concerns, please contact us at noarusrainbowland@gmail.com. Thank you for choosing NoarusRainbowLand, where magic meets quality! ✨